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Massachusetts Eye and Ear
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Non-Discrimination Statement

Discrimination is Against the Law

Massachusetts Eye and Ear complies with applicable Federal and State civil rights laws and does not discriminate on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age or disability. Massachusetts Eye and Ear does not exclude people or treat them differently because of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age or disability.

Massachusetts Eye and Ear:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

    If you need these services, contact:

    Amy Sands — Manager, Communications and Customer Service
    243 Charles Street
    Boston, MA 02114
    Phone: 617-573-4009
    Fax: 617-573-6337
    Email: Amy_Sands@meei.harvard.edu

    If you believe that Massachusetts Eye and Ear has failed to provide these services or discriminated in another way on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age or disability, you can file a grievance with:

    Susan Corbett — Patient Relations Manager
    243 Charles Street
    Boston, MA 02114
    Phone: 617-573-3008
    Email: Susan_Corbett@meei.harvard.edu

    You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Susan Corbett — Patient Relations Manager is available to help you.

    You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

    U.S. Department of Health and Human Services
    200 Independence Avenue, SW
    Room 509F, HHH Building
    Washington, D.C. 20201 
    1-800-368-1019, 800-537-7697 (TDD)

    You can find complaint forms here.