President and CEO
President and CEO, Massachusetts Eye and Ear
As President and Chief Executive Officer (CEO) of Massachusetts Eye and Ear, John Fernandez leads one of the nation’s largest independent specialty hospitals exclusively dedicated to academic research, training and treatment for conditions that impair vision, hearing and other disorders of the eyes, ears, nose, throat, head and neck.
Under Fernandez’s leadership since 2007, Mass. Eye and Ear has grown significantly from four to 18 patient care sites throughout Greater Boston and Providence, through a strategy developed to bring the hospital’s world-class care to patients throughout the region. Fernandez has also formed new clinical alliances for Mass. Eye and Ear with its neighbors, Massachusetts General Hospital, Brigham and Women’s Hospital, Boston Children’s Hospital, Braintree Rehab, Joslin Diabetes Center and Atrius Health.
In 2011, Mass. Eye and Ear merged with Schepens Eye Research Institute to create the largest vision and hearing research center anywhere in the world.
Fernandez has taken measures to reinvigorate Mass. Eye and Ear by increasing surgical volume by 40 percent, revenue research from $18.3M to $48.4M and patient care service revenue by $131M (100.8 percent or 9.1 percent per year) from 2007 to 2015. Total revenues have increased from $182M to $399.6M from 2007 to 2015 and total margins show significant improvement with an average margin of $9.1M per year.
A teaching hospital of Harvard Medical School, Mass. Eye and Ear trains, recruits and retains the best and brightest minds in ophthalmology and otolaryngology. In recognition of its strong commitment to outstanding clinical care, Mass. Eye and Ear has consistently ranked in the top 10 “Best Hospitals” nationwide by U.S. News and World Report, achieving #1 in the nation for otolaryngology and #1 in the northeast for ophthalmology in the 2015 survey.
Between 1992 and 2006 John held a number of increasingly senior positions at Brigham and Women’s Hospital, culminating in the role of Vice President of Surgical, Imaging, Cancer and Pathology/Lab Services and Network Development in 2006. In this position he served as an active member of the parent company’s (BWF) leadership team focused on driving the organization to meet its corporate vision while achieving operating margin targets. John oversaw a total of 15 Directors responsible for more than 2,100 full-time employees and budgets with a combined total of over $300M. John led Network Development for BWF, working closely with the CMO of the BWPO, Department Chairs and Administrative Directors and other clinical Vice Presidents on numerous planning and growth initiatives, including the South Shore Hospital Affiliation Agreement, a cancer center with Dana Farber, South Shore Hospital, Harbor Medical Associates and the BWH, Foxboro/Patriots Place Multispecialty Ambulatory Care Centers and other physician practice development functions.
He is a graduate of the College of Wooster in Wooster, Ohio, and he holds a Master’s degree in Government Administration from the University of Pennsylvania. A dedicated member of the Boston health care and business executive community, Fernandez serves as Chairman of the Conference of Boston Teaching Hospitals and as a member of Healthcare Roundtable, the American Association of Eye and Ear Centers of Excellence and the Suffolk University Board of Trustees.
Fernandez has shared his insight and expertise through invited lectures at the MIT Sloan School of Management, the Dartmouth College Tuck School of Business, Harvard Medical School, the Simmons College School of Management and Suffolk University.
John lives with wife (Vance) and three children (Will, Megan and Dana) in Needham, Mass.