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Massachusetts Eye and Ear

President Biography

CarolAnn Williams

President, Community Division and Senior Vice President of Community Operations, Mass General Brigham
President, Mass Eye and Ear

CarolAnn WilliamsAs President of Mass Eye and Ear, CarolAnn Williams oversees one of the nation’s largest specialty hospitals, exclusively dedicated to academic research, training and treatment for conditions of the eyes, ears, nose, throat, head and neck.

Williams had previously served as Chief Operating Officer and Chief Financial Officer. As COO/CFO, her vast responsibilities included Financial Services, Planning and Facilities, Support Services, Patient Access, Project Management, Information Services, Compliance, Privacy, Surgical and Clinical Services and Business and Network Development.

She has spent much of her career in leadership positions across Mass General Brigham (formerly Partners Healthcare) before joining Mass Eye and Ear as Chief Financial Officer and Vice President of Finance in 2011. Williams has had many notable achievements in the past decade, including the implementation of a new financial operating model, and successful implementation of Epic and Peoplesoft.

Her keen strategic guidance ensured the successful integration of Mass Eye and Ear as a member hospital of Mass General Brigham and played a key role as Incident Commander during the COVID-19 pandemic. Williams’ expertise has enabled Mass Eye and Ear to continuously reinvest in its mission to provide extraordinary patient care and accelerate research advancements to find better cures and treatments.