Meet the Team

voice and speech group

Meet the Team

The Voice and Speech Laboratory brings together physicians, speech-language pathologists and other health care professionals from Mass. Eye and Ear to provide voice rehabilitation and therapy to patients suffering from voice disorders.

A laryngologist is an ear, nose and throat doctor who has engaged in advanced training to specialize in the diagnosis and treatment of laryngeal and voice disorders. While all ear, nose and throat doctors study laryngeal disorders, their scope of practice is sufficiently wide that the intricacies of voice diagnosis and treatment are becoming more specialized. Click here to learn more about the Laryngology Division.

A voice therapist is a speech-language pathologist who has engaged in advanced training to specialize in the diagnosis and treatment of laryngeal and voice disorders. Not every speech-language pathologist has coursework in voice disorders and most see only a few voice-disordered patients a year. Therefore, ensuring that your therapist is both medically trained and experienced in regular assessment and treatment is important.


ramon song
Medical Director,
Voice and Speech Laboratory

Ramon A. Franco, Jr., M.D.
Associate Director,
Voice and Speech Laboratory
Phillip C. Song, M.D.

Speech-Language Pathology (Voice Therapy)

Glenn Bunting, M.S., CCC-SLP, Clinical Director

Clinical Director
, Voice and Speech Laboratory

Barbara Wilson Arboleda, M.S., CCC-SLP

Clinical Coordinator, Voice and Speech Laboratory

Barbara Wilson Arboleda, M.S., CCC-SLP, is a voice-specialized speech-language pathologist and singing voice teacher and a recent Past President of the Boston Chapter of the National Association of Teachers of Singing. Barbara graduated from the MGH Institute of Health Professions at Massachusetts General Hospital, completing her specialty rotation in voice disorders at Massachusetts Eye and Ear. In 2013, Barbara returned to Massachusetts Eye and Ear as the Clinical Coordinator of the Voice and Speech Laboratory. In addition to her clinical work, Barbara has been a singer and actor for more than 15 years. She studied voice at the New England Conservatory, through consortium with Simmons College and completed an acting program with Shakespeare and Company in Lenox, Massachusetts. She is a Certified Master Teacher of the Estill Voice Training System and has a Level 3 certification in Somatic Voicework: the LoVetri Method.

Barbara has been quoted in Yoga Journal and has spoken on the topic of voice rehabilitation at Boston University, Harvard Vanguard and the New England Institute of Art. Her paper entitled "Maintenance of Postural Alignment for Voice Production," written with physical therapist Artlette Frederick, was published in the Journal of Voice. Her textbook chapter, "The Speech-Language Pathologist's Evaluation of the Hoarse Child," written with Shirley Gherson, was published in the Plural Publishing book Pediatric Voice Disorders. In March 2013, she published “Strength Training and Rock Singing for the Young” in the Journal of Singing. In July, 2014, her article entitled “Establishing Healthy Chest Register in Child Singers” appeared in the ASHA SIG3 publication Perspectives on Voice and Voice Disorders. In the Spring 2011 semester, Barbara taught the undergraduate Voice Disorders course at Bridgewater State University.

Barbara has become an expert in teaching singing technique for contemporary commercial music (rock, pop, country, folk) and has developed special approaches to teaching singing to pre-pubescent children. She has spoken on these topics at the Longy School of Music and at the NATS summer workshop. Barbara's DVD, "The Kid and the Singing Teacher", produced in conjunction with master singing teacher, Robert Edwin, has received positive reviews by singing teachers and the Journal of Singing.

Anna Choi-Farshi, M.S., CCC-SLP

Senior Speech-Language Pathologist

Anna Choi-Farshi, M.S., CCC-SLP, earned her master’s degree in Communication Sciences and Disorders from the MGH Institute of Health Professions in 1996. She has been working at the Massachusetts Eye and Ear Voice and Speech Laboratory since 2004.

Building on her extensive experience in a number of acute medical centers where she worked with complex patients, Anna has developed a clinical specialty in post-laryngectomy voice restoration, head and neck cancer management and end-of-life care. She provides consistent leadership in this area of practice, serving as the coordinator for services provided by the Voice and Speech Laboratory to our inpatient unit and also providing regular training in best practices to the nursing staff and medical residents. She is a regular speaker and presenter on this topic, including at the "Update on Tracheo-Esophageal Voice Restoration and Laryngectomy Care" course, the ASHA Annual Convention and the American Academy of Otolaryngology–Head and Neck Surgery meeting. In 2010, Anna published “A Clinical Pathway for the Laryngectomee” in Voiceprints in Web Whispers.

Anna also has a strong interest in the mind-body connection. To further her clinical work in that area, she is trained in myofascial release, Buteyko Breathing and cranio-sacral work. Anna is also interested in music and has achieved an Associate of Royal Conservatory in Toronto for piano pedagogy. Anna is a member of the American Speech-Language Hearing Association.

Catherine Ballif, M.A., CCC-SLP

Speech-Language Pathologist

Stephanie Fort, M.S., CCC-SLP

Speech-Language Pathologist

Stephanie Fort, M.S., CCC-SLP, earned her master’s degree in Communicative Disorders from University of Wisconsin at Madison in 2012 and a master’s degree in voice performance and pedagogy from Penn State University in 2003. She joined Massachusetts Eye and Ear after completing her clinical fellowship in voice at the Philadelphia Ear, Nose and Throat Associates, which is operated by Dr. Robert Sataloff. From 2005 to 2008, Stephanie served as Assistant Professor of voice at Brewton-Parker College in Georgia. She co-authored “The Effect of Oral Topical Anesthesia on the Characteristics of Voice,” which was published in the Journal of Voice in January 2014. For World Voice Day 2013, she co-presented a lecture, “The Care and Maintenance of the Teacher’s Voice” at Drexel University. Her clinical interests include working with singers, teachers and other professional voice users, as well as voice therapy adherence.

Stephanie performed in Penn State Opera Theater’s production of "Dido and Aeneas" and was a soprano soloist in "King David and The Seven Last Words of Christ" with the Brewton-Parker College Choral Society. She was an invited soloist for the Howard Payne University Mostly Mozart Celebration performance of "Exsultate, Jubilate."

Stephanie is a member of the American Speech-Language and Hearing Association (ASHA) and the National Association of Teachers of Singing (NATS), and serves on the editorial board of the Journal of Voice.

Tiffany Lyon, M.S., CCC-SLP

Speech-Language Pathologist

Tiffany Dawn Lyon, M.S., CCC-SLP, graduated from Emerson College with a Master of Science in Communications Disorders in 2011 and earned her bachelor’s degree in the same field from Brigham Young University in 2008. She has received specialized training in pediatric through geriatric voice treatment and Laryngectomee care, including Buzzy Child, Resonant Voice Therapy, Craniosacral Massage, Buteyko Breathing, Lee Silverman Voice Therapy and the management of voice rehabilitation in patients with head and neck cancer. Tiffany is active in several professional forums and communities, including the Recurrent Respiratory Papilloma Foundation, Karnell Voiceserve, Voice or Voiceless Linkedin community, and ASHA’s Special Interest Groups for Voice, and Healthcare. Her interests include neurological voice disorders, including spasmodic dysphonia, laryngeal manipulation and therapeutic massage techniques for muscle tension dysphonia, treatment of airway disorders including PVFM and management of patients with voice disorders secondary to head and neck cancer.