Resources Offered

RIT Specific Services Offered

  • Server hosting/virtual server hosting.
  • Network file storage.
  • Apple and PC computer purchase consultation, installation, integration and technical support.
  • Software consultation, acquisition, installation and technical support.
  • Network and peripheral device acquisition, installation and technical support.
  • Network data port activation and changes.
  • Training services.
  • Website consultation, design and hosting.
  • Consultation and advocacy for lab-specific technology solutions.
  • Internet-accessible (web-based) file management systems.
  • Cluster/high performance computing
  • High quality video conferencing

Services Offered by the IS and RIT Teams

  • Network file services/storage dedicated to research (Artemis).
  • Creation of computer accounts and related domain access rights.
  • Microsoft Exchange email services.
  • Daily backups for servers and desktops.
  • Computer and network troubleshooting and resolution.
  • Call Center ticket-based customer service system.
  • The Infoed suite of web-based grant submittal and management software.
  • Research data warehouse and report services.