Ophthalmology
Quality and Outcomes 2023
Increasing Access to Quality and Outcomes Data
Mass Eye and Ear is the primary teaching hospital of Harvard Medical School’s Department of Ophthalmology and a member of the Mass General Brigham system, providing specialty ophthalmic care to patients from all over the country and world. Consistently recognized as one of the nation’s top hospitals for eye care, we are always looking to the future and striving for improvement.
Since 2010, Mass Eye and Ear has led the development and implementation of outcomes measures for the field of ophthalmology. We have consistently reported on these measures in our Quality and Outcomes annual report to promote transparency in ophthalmology and to hold ourselves accountable to providing the best care for our patients. We aim to establish universal standards that may be adopted and reported by ophthalmologists across the country, by defining and sharing clinical outcomes across all subspecialty areas.
This latest edition includes patient outcomes data through calendar year 2022. We are grateful to our outcomes research associates Lily Sellers and Buthaina Alshihabi, and all of our clinicians, trainees, technicians, nurses, and staff members at Mass Eye and Ear, who provide the highest quality care to our patients each and every day.
Data reported represent calendar years 2013 through 2022.
All benchmarks reported reflect the most recent values in literature.
Outpatient Ophthalmology Encounters
| Subspecialty | Patient Visits in 2022 | Patient Visits in 2021 |
|---|---|---|
| Comprehensive Ophthalmology and Cataract Consultation | 57,745 | 56,569 |
| Trauma | 895 | 925 |
| Cornea | 27,117 | 28,169 |
| Optometry | 15,022 | 13,720 |
| Oculoplastic | 9,936 | 9,511 |
| Glaucoma | 46,908 | 41,980 |
| Ocular Immunology and Uveitis | 6,834 | 6,663 |
| Inherited Retinal Disorders | 1,173 | 1,186 |
| Neuro-Ophthalmology | 6,711 | 6,806 |
| Retina | 56,662 | 49,287 |
| Vision Rehabilitation | 1,378 | 1,408 |
| Total Outpatient Ophthalmology Visits | 228,214 | 216,224 |
Emergency Room Visits
Total Ophthalmology Visits in 2022: 17,915
Surgical Procedures
| Procedure | Patients in 2022 | Patients in 2021 |
|---|---|---|
| Total Ophthalmology Surgeries* | 14,386 | 14,182 |
| Total Ophthalmology Laser Procedures* | 3,342 | 3,410 |
| Refractive Procedures* | 1,419 | 1,156 |
| Total Intravitreal Injections | 18,927 | 18,185 |
| Total Ophthalmology Procedures | 38,074 | 36,933 |
*Includes community-based clinicians
2022 Ophthalmology and Otolaryngology Patient Volume (January 1-December 31, 2022)
Mass Eye and Ear Services at the following clinical site locations: 243 Charles St, Longwood, Malden, Plainville, Providence, Stoneham, Waltham, Woodmont, Assembly Row, Foxboro.
| Service | Year 2022 | Year 2021 |
|---|---|---|
| Outpatient Services* | 552,584 | 381,820 |
| Ambulatory Surgery Services | 31,032 | 29,264 |
| Inpatient Surgical Services^ | 969 | 882 |
| Emergency Department Services | 24,968 | 21,452 |
| Discharges | 976 | 1,023 |
| Beds | 41 | 41 |
| Overall Operating Revenue# | $519,413,386 | $504,391,519 |
*All clinic visits, ambulatory surgery services, Emergency Department services, and discharges
^Includes community-based physicians
#All sites, clinical and non-clinical
At Mass Eye and Ear, we strive to provide all patients with excellent and equitable care. The below pie charts represent percentages of the different demographic groups seen in the Mass Eye and Ear Ophthalmology Department in 2022.
Outpatient Services
Age (Does not include BCH volume) 
Race 
Ethnicity
Language
Emergency Department
Age (Does not include BCH volume) 
Race 
Ethnicity 
Language 
Joan W. Miller, MD
David Glendenning Cogan Professor of Ophthalmology
Chair, Department of Ophthalmology, Harvard Medical School
Chair of Ophthalmology, Mass Eye and Ear, Massachusetts General Hospital
Ophthalmologist-in-Chief, Brigham and Women’s Hospital
Debra Rogers, MSM (Through January 2024)
Senior Vice President for Ophthalmology and Ambulatory Services, Mass Eye and Ear
Jonathan Mazzone (As of January 2024)
Senior Vice President for Ophthalmology and Ambulatory Services, Mass Eye and Ear
Matthew Gardiner, MD
Associate Professor of Ophthalmology, Harvard Medical School
Associate Chief for Clinical Affairs, Department of Ophthalmology, Mass Eye and Ear
Associate Director of Quality, Department of Ophthalmology, Mass Eye and Ear
Director, Ophthalmology Emergency, Consult, and Hospitalist Services, Mass Eye and Ear
Alice Lorch, MD, MPH
Assistant Professor of Ophthalmology, Harvard Medical School
Associate Chief for Quality, Department of Ophthalmology, Mass Eye and Ear
Associate Chief for Education, Ophthalmology, Mass Eye and Ear
Vice Chair for Education, Harvard Ophthalmology
Director, Harvard Ophthalmology Residency Training Program
William T. Curry, MD
Chief Medical Officer, Mass Eye and Ear, Mass General Hospital, and the Mass General Physicians Organization
Aalok Agarwala, MD, MBA
Assistant Professor of Anesthesia, Harvard Medical School
Vice President of Quality and Safety, Mass Eye and Ear
Associate Chief Medical Officer, Mass Eye and Ear, Mass General Hospital, and the Mass General Physicians Organization
Kathy Charbonnier, BSN, RN, MM
Chief Nursing Officer, Mass Eye and Ear
