Partners Patient Gateway

To start the pre-surgical assessment process, Mass. Eye and Ear requires that you or a family member fill out your medical history online with Partners Patient Gateway.

Please enter your medical history online as soon as your surgery has been scheduled. Once you have accessed Partners Patient Gateway, locate the Health Information Questionnaire. Once you do this, one of our Pre-operative Review clinicians will be able to access the information you entered online. This information will assist the nurse in organizing and documenting your complete medical history to prepare for your surgery. As part of this process, you may receive a telephone call from a member of our Pre-operative Review team to review your history.

Be sure to have the following information available before accessing Partners Patient Gateway:

  • Your health insurance information.
  • The names, addresses and phone numbers of your physicians.
  • A list of all medications you are taking, their dosage and frequency.
  • A list of surgical procedures you have ever had
  • The name of the surgeon who will be performing your upcoming procedure

About Partners Patient Gateway

Completing your medical history online is easy. For most patients, filling out the entire questionnaire takes less than 30 minutes. Please fill out the questionnaire accurately, and be assured that all of your information is kept confidential and will be thoroughly reviewed by your medical team. At any time, you can quit filling out the questionnaire and come back and complete the unfinished portion at a more convenient time.

Partners Patient Gateway is a website that allows you to enter your information at any time from anywhere. You can also print a copy of your medical history after you create it online and keep it with you or with your other health care documents, as well as have access to it online anytime you need it or want to update it.

Information Security

Partners Patient Gateway uses the highest grade of Internet security available: 128 bit encryption with SSL (secure socket layer) technology. Your information is stored on servers at a secure webhosting site and will only be released to your medical team. Your information is never released to anyone other than your medical team.

Note: For questions related to the content of your record on Partners Patient Gateway, please call the Mass. Eye and Ear Medical Evaluation Center at 617-573-3720. For technical questions, please use the “Support” link within Partners Patient Gateway to submit your question directly to the support team.