Mass. Eye and Ear clinician with a patient

Quality Program

Mass. Eye and Ear’s Quality Program is an ongoing endeavor to demonstrate our organization’s commitment to providing safe, timely, effective, efficient, equitable and patient-centered care to every patient.

Coping with an illness or disease and going to the hospital can be very stressful. The Mass. Eye and Ear community strives to provide the best possible care for patients. We are committed to treating you with respect in a clean, comfortable environment, reducing your wait times and answering all of your questions.