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Massachusetts Eye and Ear
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Accessibility Policy

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It is Mass Eye and Ear's policy to ensure that persons with disabilities have a full and equal opportunity to benefit from the goods, services, privileges, advantages, and accommodations offered by Mass Eye and Ear through its online platforms, including MassEyeAndEar.org and future patient-focused applications.

We are actively working to increase the accessibility and usability of this website and, in doing so, adhere to internationally accepted standards and guidelines. This website strives to meet the Web Content Accessibility Guidelines Version 2.0 (WCAG 2.0) at a minimum “Double-A” (AA) rating. The guidelines, drawn up by the World Wide Web Consortium (W3C), explain how to make web content more accessible to people with disabilities. We seek to ensure that this website is accessible to people who use assistive technology such as screen readers and speech-input software and those unable to use a mouse or a pointing device.

Mass Eye and Ear is committed to providing effective communication with persons with disabilities and ensures that individuals with disabilities are not excluded from them by Mass Eye and Ear's policies, standards, criteria, or methods of administration.

View our alternative format policy

Mass Eye and Ear provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats). We also provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

Contact Us

If you need help accessing any of the content on this website, need content provided in an alternative format, or have additional questions or concerns, please email the Mass Eye and Ear Office of Communications or call us at 617-573-4009.