RIT Specific Services Offered
- Server hosting/virtual server hosting.
- Network file storage.
- Apple and PC computer purchase consultation, installation, integration and technical support.
- Software consultation, acquisition, installation and technical support.
- Network and peripheral device acquisition, installation and technical support.
- Network data port activation and changes.
- Training services.
- Website consultation, design and hosting.
- Consultation and advocacy for lab-specific technology solutions.
- Internet-accessible (web-based) file management systems.
- Cluster/high performance computing
- High quality video conferencing
Services Offered by the IS and RIT Teams
- Network file services/storage dedicated to research (Artemis).
- Creation of computer accounts and related domain access rights.
- Microsoft Exchange email services.
- Daily backups for servers and desktops.
- Computer and network troubleshooting and resolution.
- Call Center ticket-based customer service system.
- The Infoed suite of web-based grant submittal and management software.
- Research data warehouse and report services.