Mass. Eye and Ear, Concord


ENT Care, Audiology

Office Information

54 Baker Avenue Extension
Suite 303
Concord, MA 01742
Appointment Phone: 978-369-8780

Office Hours

Monday-Friday: 8:00 a.m. to 4:00 p.m.


Pediatric and Adult Ear, Nose and Throat Care

Dr. Setlur

Mass. Eye and Ear, Concord physicians diagnose and treat pediatric and adult conditions of the ears, nose and throat. The Concord office offers a wide range of services to adults and children, including diagnosis and treatment of common problems such as chronic sinusitis, sleep apnea (snoring), tonsil and adenoid disorders, chronic ear infections, as well as thyroid and parathyroid disorders and head and neck masses. Common ENT services for children and adults include hearing loss, medical treatment of nose and sinus disease, voice disorders, speech and swallowing problems, as well as all common otologic (ear) problems including balance disorders.

Audiology (Hearing Care)

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Click here to download a physician audiology referral form.

We provide comprehensive, state-of-the-art hearing health care to patients all ages, including fitting hearing aids, and we also offer a full hearing aid center.

There are many aids to hearing on the market. Choices regarding level of technology, implantable vs. traditional devices and various assistive technologies most appropriate for you or for a loved one are best made in consultation with an audiologist. At Mass. Eye and Ear, the needs of the patient always dictate the strategy for improvement.

Every case is unique – every situation demands careful evaluation and application of the most appropriate technology. There’s nothing “one size fits all” about it. Hearing Test at Mass. Eye and Ear ConcordMass. Eye and Ear has the expertise, training and experience needed to help you make the right decisions, choosing the right tools – simple or complex – and providing advanced training, rehabilitation and education to make each treatment choice as effective as possible. To learn more about hearing aid selection, click here.

Click here to download more information about our audiology services.

Cosmetic and Reconstructive Facial Plastics

The cosmetic procedures performed here are designed with the individual in mind. As an expert in facial plastics, Michael Fattal, M.D. is committed to creating a natural and individual result for each patient. The goal of the cosmetic facial plastic surgery is to enhance and rejuvenate the natural beauty of each patient.

For reconstructive procedures, Dr. Fattal has the experience and expertise to help after trauma, surgery or illness. Dr. Fattal is a board-certified surgeon, who is fellowship trained in Facial Plastic and Reconstructive Surgery. This training makes his expertise absolutely critical for rebuilding major structures in the face and reshaping them for a return to one’s original appearance.


At Mass. Eye and Ear, Concord, the following cosmetic and reconstructive facial plastic procedures are offered to patients. Some can be performed in the office-setting.

Rhinoplasty (Nose Reshaping) 

There are two basic types of rhinoplasty, open and closed. In an open rhinoplasty, an inconspicuous incision is made in the skin below the tip of the nose that separates the nostrils (columella). A closed rhinoplasty uses an intranasal approach with incision inside the nostrils. If the nasal structure is weak, a small piece of cartilage or bone may be used to build up the structure.

Full and Mini Facelifts

The full facelift can help to redefine the jawline, correcting jowling and neck laxity. This procedure is performed under general anesthesia in the operating room. The mini facelift has an age-diminishing effect, making the patient look younger, rested and more energized. Facial rejuvenation is achieved by repositioning the skin on the lower face to eliminate sagging and droopiness. The mini facelift is safer than a full facelift and does not require general anesthesia (although general anesthesia is available upon request).

Neck Lift

Neck lifts are often done in conjunction with lower face rejuvenation surgery and can help to further define the upper neck and jawline.

Brow (Forehead) Lift

The brow and forehead are often the first facial areas to show signs of aging, showing frown lines, wrinkles across the forehead, deep furrows between the eyes, and a droopiness of the brows and upper lids. Brow lifts, also known as forehead lifts – often combined with upper eyelid surgery (blepharoplasty) and/or a mini facelift – can rejuvenate your look.

Chin Implant

Chin surgery can significantly alter a patient’s profile which, in turn, can greatly improve facial symmetry and contour. Most chin surgeries can be performed under local anesthesia; more complicated cases may be performed under general anesthesia in the operating room.

Blepharoplasty (Eyelid Lift)

Eyelid surgery can correct excess skin or fat in the upper and/or lower eyelids and can help restore a healthy and youthful appearance, with a firmer and more attractive eye area.

MOHS/Skin Care Reconstruction

This surgery is designed to fill and camouflage a facial defect after skin cancer removal.


Botox® can improve the look of moderate to severe frown lines between the eyebrows (glabellar lines) and “crow’s feet” at the outside corners of the eyes. It can also create a smoother appearance to the skin surface by preventing muscle contraction.

Filler Injections

Fillers can help to correct deep lines in the face and also to help plump or enhance the lips or areas of volume loss in the face.

Facial Scar Revision

When the skin is in the process of recovering from an injury, whether the result of an accident, surgery, a burn, or acne, scarring will occur whenever multiple layers of the skin have been affected. Once a scar forms, it is permanent but may be made less visible, relocated surgically, or minimized in its prominence.

Facial Fractures/Trauma

There are many causes of facial fractures, which can include motor vehicle accidents, interpersonal trauma, accidents, or work-related or sports-related activities. Patients are often seen in the emergency department for initial evaluation. In the early management period, life-threatening issues are addressed first, and facial fracture repairs are only attempted after a patient is stabilized.

Mole Removal

During the procedure, the area around the mole or skin tag is numbed and depending on the type of mole and its size, the mole is either cut away and the area is stitched together or left open to heal on its own. A raised mole may even be “scraped away” to reduce its appearance.

Earlobe Repair

Your ears are one of the most visible parts of your body and can often require cosmetic repair. Some people simply wish to have old holes closed, which may have been torn or misplaced when piercing while others may want to change the shape of their earlobes.

Otoplasty (Ear Reshaping)

Otoplasty is ear surgery designed to pin back protruding ears, or to reduce the size of large ears so that they are in better proportion to the rest of the face. Otoplasty can also correct ear deformities from misshapen, damaged or missing ear elements.

Our Staff


Michael H. Fattal, M.D., M.S.

  • Adult and Pediatric Otolaryngology
  • Head and Neck Surgery
  • Facial Plastic and Reconstructive Surgery
  • Sleep Disorders
Jen Setlur FindaDoc

Jennifer Setlur, M.D.

  • Adult and Pediatric Otolaryngology
  • General Otolaryngology

Michael A. Williams, M.D.

  • Pediatric Otolaryngology



Click here for a PDF version of map and directions

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From Points North (Via I-495 South)
• Take Exit 29A (Route 2 East/Boston).
• Continue onto MA-111 South/Route 2 East.
• At the traffic circle, take the second exit onto the Concord Turnpike.
• Turn right onto Baker Avenue Extension.
• The office is on the left.
*Follow signs for Emerson Hospital Center for Specialty Care

From Points West (Via Mass Pike East)
• Take Exit 11A (to I-495 North)
• Take Exit 29A (to Route 2 East)
• At the traffic circle, take the second exit on the Concord Turnpike.
• Turn right on Baker Avenue Extension.
• The office will be on the left .
*Follow signs for Emerson Hospital Center for Specialty Care

From Points South (Via I-495 North)
• Take Exit 29A (Route 2 West/Boston).
• Continue onto MA-111 South/Route 2 East.
• At the traffi c circle, take the second exit onto the Concord Turnpike.
• Turn right onto Baker Avenue Extension.
• The office is on the left .
*Follow signs for Emerson Hospital Center for Specialty Care

From Points East (Via I-95 South)
• Take Exit 30B (Route 2A West/Hanscom Field/Concord)
• Merge onto Route 2A West.
• Turn left on Baker Avenue Extension.
• The office will be on the left .
*Follow signs for Emerson Hospital Center for Specialty Care