About Your Bill

Patients who are seen at Massachusetts Eye and Ear Infirmary (MEEI) generally receive two bills – one from the hospital (MEEI) and one from the physician group, Massachusetts Eye and Ear Associates, Inc. (MEEA).

The hospital charges a facility fee of $80 for your hospital outpatient clinic visit which covers the cost of clinic space, support staff and running the facility. Many health insurance plans cover this charge. Your hospital bill may also include other charges for minor surgical and other procedures performed in the outpatient clinic, diagnostic and laboratory tests, radiology services, prescription drugs, and supplies used in patient care. If you are seen in the Emergency Room you are expected to pay applicable co-payments for Emergency Services at the time of the visit.

The physician bill for his or her professional services will be sent by the physician group practice, Massachusetts Eye and Ear Associates, Inc., (MEEA). If your health plan has an office co-payment you may be asked to pay that amount at the time of your appointment.

If you have questions about your health benefits, please call your insurer to ask if a service is covered and to determine if there are any co-payments, coinsurance, or deductibles for which you will be responsible.

The hospital and physician group accept cash, checks and major credit cards (Discover, Visa, Master Card and American Express). If you need assistance paying your bill please contact Mass. Eye and Ear or MEEA financial staff as noted below.

For Questions about Your Bill or Payments

For Massachusetts Eye and Ear Infirmary (hospital) bills please call:
Mass. Eye and Ear Patient Accounts Department
Telephone: 617-573-3065
Fax: 617-573-3849

You may also visit an Mass. Eye and Ear Financial Counselor located in the lobby of the Boston campus.
Financial Counseling
or email: meeifc@meei.harvard.edu

International Patients
To ask a question about bills for international patients, please contact:
International Financial Coordinator
Telephone: 617-573-4416
Fax: 617-573-6348

For Massachusetts Eye and Ear Associates, Inc., (physician) bills please call:
MEEA Professional Billing
Telephone: 617-573-3135
Fax: 617-573-4037

You may also visit MEEA’s Billing Office on the first floor of the Boston campus, across from the Optical Shop.

Please have your billing statement(s) available. This will allow staff to assist you more easily.

Page updated: Sept. 27, 2012