Announcements

Employee Update: Feb. 16, 2015, 5:35 p.m.

To the Mass. Eye and Ear Community:

Please be aware that the T's limited schedule will continue tomorrow. Please plan your commute accordingly, allowing extra time for safe travel. Please contact your manager if you have questions or concern. Take care and have a healthy evening. 

Severe Weather Update - February 16-17, 2015 

What to expect when winter weather hits. 

As efforts continue to recover from weeks of severe winter weather, the MBTA is announcing it will provide a limited schedule of rail and bus service tomorrow, Tuesday, February 17, 2015. 

Service will available on the Red Line from Alewife to Andrew Stations with limited substitute bus service on the Ashmont and Braintree branches. Trains between Alewife and Andrew are scheduled to arrive/depart about every six to seven minutes. Limited bus replacement service will be available between Braintree and Andrew and between Ashmont and Andrew. 

Orange Line service will be available from Sullivan to Back Bay Stations with limited substitute bus service from Oak Grove to Sullivan Stations and from Back Bay to Forest Hills Stations. Trains between Sullivan and Back Bay are scheduled to arrive/depart every 12 minutes. Limited bus replacement service will be available between Oak Grove and Sullivan and between Forest Hills and Back Bay. 

Green Line service will operate between Kenmore and Lechmere Stations with limited trolley service operating in both directions on the D branch. Trains between North Station and Kenmore will depart/arrive every five to six minutes. 

Along the B branch, Route 57 buses will make stops between Packards Corner and Kenmore Stations. There will be no bus service between Packards Corner and Boston College. 

Along the C branch, limited shuttle bus service will be available between Cleveland Circle and Kenmore. 

Along the E branch, Route 39 buses will make stops between Northeastern and Heath St. Stations. 

The Blue Line is serving all stations between Wonderland and Bowdoin. Trains will depart/arrive every seven to eight minutes. 

Service remains suspended on the Mattapan Trolley Line. A limited bus replacement service will be available. 

Commuter Rail will operate on a modified weekday schedule, but with significant delays and several canceled trips. Revised schedules will be available later today. 

Buses, including the Silver Line, will operate on a weekday schedule with delays due to traffic and road conditions. 

Please note that parking in MBTA garages will continue to be permitted, but availability may be limited. Lynn, Beverly, Salem, and Wonderland Garages will continue to have low availability. Additional parking availability information can be found here. Illegally parked vehicles in garages that are found to be blocking pedestrian access ways and/or traffic lanes will be subject to towing. Passengers are encouraged to park in garages only when leaving their vehicle on the premises overnight. 

MBTA passengers may also park in available Massport parking at Suffolk Downs Station and board Massport employee shuttles either to Airport terminals or to the Blue Line Airport Station. 

As always, the latest service information can be found at the MBTA's winter resource hub: mbta.com/winter. Customers are also urged to check T-Alerts regularly for updates or to join our 106,000 followers on Twitter @MBTA. For Commuter Rail updates, we ask commuters to follow the MBTA Commuter Rail on Twitter @MBTA_CR. 

The MBTA appreciates the patience of its loyal customers as it works to restore service to the levels they expect and deserve. 

Updated: 4 p.m., Feb 16, 2015

Employee Update: Feb. 13, 2015, 12:46 p.m.

To the Mass. Eye and Ear Community: 

Although the Red Sox equipment trucks left for Spring Training this week, we are still stuck in a particularly challenging weather pattern. Forecasts call for another major snow storm this weekend, with the potential for a significant snowfall of more than a foot with blizzard conditions across east/southeast-coastal New England. This latest storm is forecast to begin Saturday afternoon and continue into Sunday. Strong winds and cold temperatures will accompany the snow. 

Mass. Eye and Ear is open as usual this weekend to care for patients. The MTBA is currently scheduled to run. The weather and train status can change. Please monitor local media for the latest weather forecast and www.MBTA.com for transportation details. 

We will keep you posted of any significant changes via email, as well post information here and on the employee hotline, X36999. 

As always, please speak with your manager if you have questions or concerns. Thank you for your hard work and perseverance during this particularly snowy stretch – we appreciate it, as do our patients.

Employee Update: Feb. 10, 2015, 4:19 p.m.

To the Mass. Eye and Ear Community: 

The MBTA has announced that rail service will resume tomorrow (Wednesday, Feb. 11). However, please allow extra time for your commute, as transportation will not be completely back to normal. The rail service includes Commuter Rail, trolley and subway lines. The Commuter Rail system will operate on a modified weekday schedule, making approximately 70% of the trips regularly scheduled. The schedules for each line are outlined below; see http://www.mbta.com/winter/ for complete information. We understand that trains will not serve Plymouth, TF Green, or Wickford Junction Stations tomorrow. 

The Green and Blue Lines will operate, but with fewer cars and less frequent service. Service will also be restored on the Red and Orange Lines, but the exact level of that service will not be determined until later today. We understand that the Red Line will operate on a reduced scheduling, running about every 15 minutes. The Red Line will continue busing from Braintree to JFK and buses will replace service on the Mattapan Trolley Line. The MBTA will provide more information on the Red and Orange Lines as soon as possible. Please monitor local media and www.MBTA.com for details. 

MBTA buses are expected to operate on a regular schedule, but will encounter the same road conditions that continue to challenge all motorists. Please be advised that delays and cancellations are likely and that many bus routes will operate on snow routes to avoid clogged streets, tight corners, and/or steep hills. Snow accumulations continue to make it difficult for people to maneuver their vehicles around MBTA parking lots. Customers are strongly encouraged to consider these factors if using MBTA parking lots. 

Again, the latest MBTA service information can be found at the MBTA's winter resource hub: mbta.com/winter. 

We will, of course, keep you posted of any significant changes via email, as well post information in this section. 

As always, please speak with your manager if you have questions or concerns. Thank you for your diligence and care – and thank you to those who went above and beyond to care for our patients today. We heard from several of them that they were grateful to have staff here to provide care.

Employee Update: Feb. 9, 2015., 7:24 p.m.

To the Mass. Eye and Ear Community: 

As you have likely heard on the news, the MBTA has announced that they are not running rail or subway lines tomorrow. We have patients scheduled for care and plan to be open to see those patients who are able to arrive. We are assessing the situation regarding cancellations and staffing needs in our clinics and operating rooms. You should plan to try to come in if you work in a patient care capacity or in direct support of patient care ( facilities, dietary, etc.) Those who are in non-patient care areas in which it makes sense to work from home, you may do so with the approval of your manager. 

If you usually take the train and can instead drive, we ask that you park in our Storrow Drive lot. If you park in another lot, please let your manager know. Carpooling is strongly encouraged. If you cannot work from home and cannot make it to work due to the public transportation shut down, please speak with your manager. 

We understand this is a challenging situation that has gotten even more challenging. Some of our patients have been waiting a long time for their care and do not want to cancel their appointments/procedures. We appreciate your effort and assistance in serving them. 

Please continue to monitor MTBA.com for travel information, local media for weather information, and your email inbox and the employee section of Mass. Eye and Ear's website for other announcements. And above all, please be safe. 

Notice from the MBTA:
The MBTA has announced that on Tuesday, all MBTA rail services (Subway, Trolley, and Commuter Rail) will be suspended all day while maintenance crews continue to clear snow and ice from tracks, the third rail and switches. Mechanical forces will continue to assess the damage done to subway cars, trolleys, locomotives and passenger coaches. 

Bus service will be available on an extremely limited basis with various buses on snow routes Buses will run with delays due to traffic congestion and local street conditions. 

PLEASE NOTE: Bus customers will not be able to make transfers at customary intermodal points due to the suspension of rail service. Customers need to be aware of this before starting their commutes. 

The MBTA continues to encourage those who do not need to travel to avoid doing so and those who decide to use buses to stay updated on the latest service information, which can be found at the MBTA's winter resource hub: mbta.com/winter. Customers are also urged to check T-Alerts regularly for updates or to join our 100,000 followers on Twitter @MBTA. For Commuter Rail updates, we ask commuters to follow the MBTA Commuter Rail on Twitter @MBTA_CR.

Employee Update: Feb. 9, 2015, 4:09 p.m.

The MBTA has announced that it is suspending all rail service at 7 p.m. tonight.

Employee Update: Feb. 9, 2015, 3:40 p.m.

To the Mass. Eye and Ear Community,

We are writing to provide an afternoon update on the storm and provide plans for moving forward. 

Transportation: The MBTA has announced some service changes that may affect your commute home. Due to rapidly deteriorating conditions, the MBTA is suspending Red Line service between Braintree and JFK/UMass Stations and Orange Line service between Oak Grove and Sullivan Stations for the remainder of the day, Monday, February 9. The MBTA announced yesterday that these sections of the Red and Orange Line would be shut down from 10 a.m. to 3 p.m. today, but now it is necessary to extend the shut down through the end of service tonight. 

The MBTA will provide very limited replacement bus service during this suspension of rail service, but weather conditions are severely challenging our ability to provide reliable or frequent bus service. Subway service continues to operate from Ashmont to Alewife Stations on the Red Line and from Forest Hills to Sullivan Stations on the Orange Line. We recommend that you monitor http://www.mbta.com/winter/ for the latest information. 

Ambulatory Operations: Many of Mass. Eye and Ear’s clinics have closed early as they have completed their patient load. The others will be closing as early as possible. Staff who are no longer needed have been released. 

ORs: We have been releasing staff early as the cases finish up. 

Overnight: We do have places in the hospital where we can accommodate staff who need to stay overnight, but we recommend that you check with local hotels. Please page the nursing supervisor if you need a spot. 

Tomorrow: With the snow stopping early Tuesday morning, we anticipate travel will be easier tomorrow. Thank you again for efforts you make every day to care patients. We will, of course, keep you posted with any changes via email, as well post information in the employee section of www.MassEyeAndEar.org and on the employee hotline, X36999. 

As always, please speak with your manager if you have questions or concerns. Thank you for your diligence and care.

Employee Update: Feb. 9, 2015, 11:13 a.m.

To the Mass. Eye and Ear Community,

Thank you to all for the extra efforts this morning during a challenging commute. Our appreciation, also to those who stayed over last night for our first cases. So far we continue to operate business as usual in most locations, with facilities staff doing yeoman’s work to keep the paths clear for our patients, visitors and staff. We have had some patient cancellations, primarily in the clinics, but continue to operate business as usual with staff in affected areas filling holes where needed. The teamwork of our employees has been outstanding – thank you again. 

The snow is expected to continue to fall at various rates this morning with a wide range in accumulations. According to Boston.com, it appears the south shore around Norwell, Weymouth, Brockton into metro Boston were hardest impacted by the snow overnight and this morning. Visibility is under a mile in many places making travel slow, but not impossible in most areas. Snow will continue to fall today. The snow for the rest of the storm will be highly variable. The general overview is areas inside the Route 495 belt see the most snow, areas outside that see much less. Most of the additional accumulation will occur by 9 p.m. this evening, especially inland. Along the coast, there could be some light accumulation after that time, finally ending completely tomorrow morning between 1 and 5 a.m. west to east. 

The T is reporting continued delays both on subways and commuter rail. We encourage you to monitor the MBTA website as you plan your commute home and into work tomorrow. http://www.mbta.com/winter/ Managers will do their best to let staff leave as early today as possible, keeping in mind patient needs. 

With the snow stopping early Tuesday morning, we anticipate travel will be easier tomorrow. Thank you again for efforts you make every day to care patients. We will, of course, keep you posted with any changes via email, as well post information in the employee section of www.MassEyeAndEar.org and on the employee hotline, X36999. As always, please speak with your manager if you have questions or concerns.

Employee Update: Feb. 6, 2015, 2:09 p.m.

To the Mass. Eye and Ear Community,

The winter weather has been a challenge for all of us lately, and unfortunately more snow is on the way starting on Saturday. 

Early forecasts indicate that snow is expected to fall much of the time Saturday through Tuesday, with a total accumulation of about a foot of snow anticipated. While we do not expect to get a large amount in a short period of time, employees who are working this weekend -- as well as on Monday and Tuesday -- can expect snow to be falling during their commute. This storm is expected to be of long duration with a little snow falling most of the time. 

Mass. Eye and Ear will be open as usual throughout the storm to care for patients. We encourage you to monitor media outlets such as Boston.com for the most up-to-date weather forecasts. Please allow extra time for a safe commute and consider taking public transportation if possible. We will, of course, keep you posted with any changes via email, as well post information on this page and on the employee hotline, X36999. As always, please speak with your manager if you have questions or concerns. 

We hope you have a healthy and happy weekend.

Employee Update: Feb. 3, 2015, 7:16 a.m.

To the Mass. Eye and Ear Community, 

While the storm is over, travel remains challenging throughout greater Boston. The T and the red-line continue to experience weather related delays. Please monitor MBTA.com and dress warmly if you are taking public transportation. If you experience delays, we do ask that you keep in close in touch with your supervisor or manager. 

Mass. Eye and Ear is fully open today and we expect our patients will make their appointments. Thank you again for all you are doing to keep us running smoothly and taking care of patients during this extraordinary stretch of weather.

Employee Update: Feb. 2, 2015, 8:39 p.m.

To the Mass. Eye and Ear Community, 

The storm is winding down. We expect the snow will stop, this evening but bitter cold will move in. There will likely be freezing overnight and icy conditions for tomorrow's commute. We encourage you to plan ahead and allow plenty of extra time for a safe commute. 

We recommend that you monitor MBTA.com if you take public transportation to learn of any weather-related delays.
Mass. Eye and Ear will be operating business as usual tomorrow. 

We experienced some weather-related patient cancellations today, but our teams did a wonderful job keeping the organization running smoothly. Thank you all for your efforts to make this happen and ensure we can provide care for our patients.

Employee Update: Feb. 1, 2015, 4:45 p.m.

To the Mass. Eye and Ear Community: 

The weather forecast has not changed significantly since our email yesterday. Forecasts still predict up to a foot of snow in Boston. This storm is expected to impact the morning and potentially afternoon commute tomorrow (Feb. 2). We do not expect a travel ban or MBTA shutdown with this storm; therefore we do expect that Mass. Eye and Ear will be fully operational on Monday and Tuesday and we ask that you plan accordingly. 

Please allow extra time for a safe commute and consider taking public transportation if possible. The city of Boston has planned a snow emergency (no parking on designated streets) starting at 6 a.m. tomorrow. Please monitor local media such as www.boston.com for updates. We will, of course, keep you posted with any changes via email, as well post information in the employee section of MassEyeAndEar.org and on the employee hotline, X36999. 

Thank you for all that you do to care for our patients in all kinds of weather.

Employee Update: Jan. 31, 2015, 6:34 p.m.

To the Mass. Eye and Ear Community:

As you have no doubt heard, we are expecting more winter weather beginning late Sunday and lasting through Monday. Current forecasts predict up to a foot of snow for Boston. We do not expect a travel ban or MBTA shutdown with this storm; therefore we do expect that Mass. Eye and Ear will be fully operational on Monday and Tuesday and we ask that you plan accordingly. We will of course keep you posted with any changes via email, as well as the employee section of MassEyeAndEar.org and the employee hotline, X36999. 

Thank you!


Employee Update - Jan. 27, 2015 -- 6:20 p.m.

Governor Baker has announced that the state travel ban will be lifted at midnight tonight, Jan. 27. In addition, the MBTA will resume service tomorrow morning (Jan. 28) on its regular schedule for the T, commuter rail and buses. Please allow extra time for your commute and expect delays. Check the MBTA website for specific transportation information. 

All operations within the hospital continue to be stable at this time, including the ED, Inpatient Units, IT and other critical infrastructure. The Facilities team has continued to work hard throughout the course the day and will continue tonight to clear and remove snow from around the hospital.

Normal business operations will resume tomorrow as planned with some ORs opening at 7 a.m. Outpatient clinics will resume at noon on the main campus and all of our clinical sites. At this time, please plan to report to work tomorrow at your normally scheduled time or as soon as you are able. Please proceed cautiously and allow extra time. 

To our staff based in Charlestown, expect parking to be limited. If you are able to use public transportation, we highly recommend it. It is not yet clear if the cafeteria in the main building or the shuttle service will be open, but we'll keep you posted. 

We encourage everyone to monitor local media for any further updates on the storm and public transportation. We will also send email updates as needed and update MassEyeAndEar.org/employees. You may also call the Employee Information Hotline, which is 617-573-6999 (or ext. 36999.) We will also update all of the communication channels above as needed. 

We express our appreciation to staff for their continuing efforts during this storm situation. Please reach out if you have any questions.


Employee Update - Jan 27, 2015 - 11:20 a.m.

All operations within the hospital are stable at this time, including the ED, Inpatient Units, IT and other critical infrastructure. The Facilities team has been working hard throughout the course of last night and this morning to clear and remove snow from around the hospital. Currently we are in a good place in terms of access and overall safety for both our patients and staff. These efforts will continue throughout today and the remainder of the storm. 

The governor will be holding a press conference to discuss the travel ban at noon. In addition, the MTBA is expected to make an announcement this afternoon regarding public transportation. We will listen to those announcements and adjust plans as necessary. 

At this point we expect that normal business operations will resume tomorrow with some ORs opening at 7 a.m. Outpatient clinics are currently scheduled to resume at noon. At this time, please plan to report to work tomorrow at your normally scheduled time or as soon as you are able, - but again, we will update once we understand more about the travel ban and the MBTA service. 

We encourage everyone to monitor local media for updates on the storm and public transportation. We will also send email updates as needed and update MassEyeAndEar.org/employees. You may also call the Employee Information Hotline, which is 617-573-6999 (or ext. 36999.) We will email an update after the MBTA announcement later today. We will also update all of the communication channels above as needed. 

Thanks to everyone for all their efforts to this point and as we move forward, as all of our collective teams have really stepped up and are doing a great job! 

If anyone has any questions, please do not hesitate to reach out.

Employee Update - Jan 26, 2015 - 4 p.m.

The safety and well being of our patients, visitors and employees are of paramount importance to Massachusetts Eye and Ear. Therefore Mass. Eye and Ear has announced that it will be open on a limited basis during the major winter storm that has been forecast to begin the evening of Jan. 26 and continue through the morning of Jan. 28. 

In preparation for the storm, Massachusetts Governor Charlie Baker has issued a temporary ban of motor vehicle travel, effective at midnight. This ban means that non-essential motor vehicle travel is not permitted except by key personnel. Medical personnel who must report to work are exempted from this ban. The Governor has not yet determined when this ban will be lifted. In addition, the MBTA has announced that it will discontinue service tonight at midnight and will not resume until Wednesday at a time, still to be determined. If you are working during the ban, please be sure to carry your ID badge with you, allow extra time for your personal safety, and speak with your manager regarding where to park.

Mass. Eye and Ear will be open throughout the storm in a limited capacity care for patients in the ED, on patient floors, and for emergency surgery. All outpatient clinics, including those held in satellite locations, have been cancelled for Tuesday, Jan 27. We have arranged for sleeping rooms and hot meals for those caregivers who will stay over tonight to ensure availability to patients tomorrow. Some employees in support roles will be asked to report to work tomorrow or will be asked to work remotely. Please speak with your manager to discuss if this applies to you. 

We do not expect employees who are not essential to patient care or storm relief operations to report to work (against the travel ban) tomorrow. If you are unclear on where your role fits – please speak with your manager or vice president. 

We expect that normal business operations will resume on Wednesday with some ORs opening at 7 a.m. Outpatient clinics are currently scheduled to resume at noon. At this time, please plan to report to work on Wednesday at your normally scheduled time or as soon as you are able, depending on when the travel ban is lifted and MBTA service resumes. 

We encourage everyone to monitor local media for updates on the storm and public transportation. We will also send email updates as needed and update MassEyeAndEar.org/employees. You may also call the Employee Information Hotline, which is 617-573-6999 (or ext. 63999.) We will email an update around noon tomorrow or if we have new information to share. We will also update all of the communication channels above as needed. 

Most importantly, please be safe – and thank you for what you do to care for our patients.