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Serving the Community

The Massachusetts Eye and Ear Infirmary was founded in 1824 as a one-room clinic to treat those in the Boston community who needed eye care. Mass. Eye and Ear’s services have expanded since then, but our commitment to serving the community continues as part of the hospital’s community benefits program.

Community Benefits Mission Statement

 As part the community benefits planning process, the Community Benefits Committee conducted an every-three-year needs assessment. A committee designated by Mass. Eye and Ear's Board of Directors approved the assessment, implantation strategy and plan, and report on FY2012.  In addition, they re-affirmed the hospital's Community Benefits Mission Statement, which is:

Be it resolved:

  • That the Massachusetts Eye and Ear Infirmary hereby reaffirms its commitment to serve the identified health care needs of its constituent communities/patient populations (“the designated community”).
  • That designated community is further defined for this purpose as residents of the Greater Boston area with, or at risk of, disorders of vision, hearing, voice or speech, with a special emphasis on underserved populations.
  • That such a commitment is recognized as an integral part of the mission of Mass. Eye and Ear.
  • That efforts to fulfill this commitment will build upon traditional partnerships between Mass. Eye and Ear and the designated community, recognizing the value of such collaboration.
  • That Mass. Eye and Ear will develop, implement, and update as necessary a formal plan for fulfilling this commitment, which plan will include allocation of appropriate resources to address identified health care needs of the designated community.

Community Benefits Plan
To read our full Community Benefits Needs Assessment, Community Benefits Plan and Report for Fiscal Year 2013, please click here.  This PDF includes a description of our needs assessment process and findings, our Community Benefits Committee, our Logic Model, our targets and progress towards these targets, and more. 

Contact Information

Mary Leach 
Director of Public Affairs
Massachusetts Eye and Ear Infirmary
243 Charles Street, Boston, MA 02114

Page updated 6/9/14